To help protect against corrosion perforation, our vehicles are treated in a phosphate bath (and a dip paint bath) before painting. If you would like to purchase a Service Manual for MY 2009 and older vehicles, please visit and if you would like to purchase (digital) service information for any MY 2010 and newer vehicles, please click here . Winter Operation. Since it can be different for every vehicle, it is best to refer to your Owner’s Manual * for service intervals and schedule maintenance information for changing the timing belt. What vehicles are included in Compliance Recall 37L5? With Bluetooth technology, you can wirelessly connect your compatible phone to your car. To obtain VW owner’s manuals, limited warranty and maintenance manuals, radio manuals or technical bulletins, please visit . You’d be surprised! We’ve designed the e-Golf to try and make the battery last as long as possible, and one of the ways we have accomplished this is by keeping the A/C programmed at the default of 72 degrees. If you'd like to locate a dealer in your area, click here . Will VW reconsider reimbursement, if I was previously denied reimbursement for a clock spring repair? I replaced my old iPhone® with a newer model and it does not work with my Bluetooth anymore. The VIN can usually be found on the driver's side dashboard, near or under the bottom portion of the windshield. The dipped beam headlights are switched on. The recommended interval for the fuel filter can be found in the maintenance booklet of your Owner’s Manual under the “Service schedule” section. Therefore, tires are not covered under the New Vehicle Limited Warranty. Does VW use any undercoat protectant on their vehicles to help prevent early corrosion or rust? View and Download Volkswagen Beetle owner's manual online. How can I pair my phone via Bluetooth® with the MIB radio? *Online Owner's Manual available for 2012 model years and newer. How do I prevent my gas cap from dangling on the vehicle while I refuel? This means when accelerating, the next higher gear will be selected later allowing the engine’s rpms to go higher before shifting. Why is the Touareg battery located under the seat? Available on select models. It is an adjustable system that automatically adapts to continually changing driving situations to take braking, steering, and accelerating factors into account. Warning and indicator lamps If your vehicle is subject to 69L2-Steering Wheel Clock Spring Safety Recall, we urge you to have it completed without delay. Where can I download the Car-Net Security & Service mobile app? My vehicle has Clock Spring Warranty Extension coverage. How do I get a replacement key for my vehicle? Yes. Engines tend to use more oil during the break-in period than they do afterward when oil consumption stabilizes. Where can I locate information on extended warranties? Technical Service Bulletins (TSBs), also called Technical Bulletins, are repair suggestions that are provided to our dealerships to instruct their technicians on the steps to perform a specific repair. Always switch the dipped beam headlights on if it is dark, raining or visibility ATF Warning Light. Certain 2015-2018 model year Volkswagen Golf and Golf SportWagen vehicles. If the vehicle’s battery dies, is disconnected, or is removed, the radio should regain operation when the battery is charged, reconnected, or replaced. The majority of our vehicles may not allow you to manually turn the DRLs off if the vehicle is running. This is why all keys need to be programmed to the vehicle’s Immobilizer system. The automatic headlight control and, if applicable, Is my vehicle safe to drive? If your claim is approved, you will receive a check from, If your claim is incomplete, we will contact you and request any additional required information to support your claim, If your claim is denied, we will contact you with the reason(s) for denial. You want more details? My vehicle has Clock Spring Warranty Extension coverage. Verify your account by following the link in the “verification email”, Log in by using your email address and the password you created, Enter your account number and PIN when prompted to confirm the vehicle. The Volkswagen 24-Hour Roadside Assistance program offers the following services for disablements, due to mechanical breakdown or collision: For more information on your VW’s Roadside Assistance coverage, please see the Roadside Assistance Owner’s Guide within your owner’s manual. That will remind The However, the 69L2 Steering Wheel Air Bag Clock Spring Safety Recall must be performed before coverage goes into effect. If I paid for diagnostics but did not have the clock spring repaired, am I eligible for reimbursement review for the diagnosis fee that was paid? As described in your Owner’s Manual, we recommend using winter tires or all-season tires on all four wheels. Where do I go to access the Car-Net Security & Service web portal? Once the cap has been removed, you can insert the key bit into the lock cylinder to unlock (or lock) the door. Where can I find the most updated information about future. For authorized spare parts and accessories, please visit . If your vehicle has the DRL parking feature, the DRLs can be turned off by engaging the parking brake. For information about how to submit your request, please click here . Note: The heated windshield will automatically turn on only if the vehicle is in "Auto" mode. All limited warranty-related repairs must be completed at your local Volkswagen dealership. Your personal driving habits, external conditions such as the weather and temperature, and the vehicle condition can play a role. How do I report map errors or missing street information for my vehicle’s navigation? Reconstructed -Salvaged -Severely damaged, Substantially reassembled from or repaired with parts obtained from another used vehicle, Who should I contact regarding the tire limited warranty on my. The MIB can support up to 2,000 contacts per compatible phone. The paint code on your vehicle can be provided by your local VW dealership or by Volkswagen Customer CARE at 1-800-822-8987, 8 a.m. to 9 p.m. EST, Monday-Friday. We do NOT use Object Push Profile (OPP). the road. Locate one here . We do not recommend using E85 in our gasoline-fueled vehicles. Click here  to locate your nearest VW dealer. When decelerating, the transmission will shift earlier in a lower gear, again keeping the rpms higher and the whole driving experience sportier. Your VIN is located on the lower left corner of your vehicle’s windshield and on your vehicle’s registration card. Where can I get information on the history of, If I opt out of receiving communications from my dealer, will I still receive communications from. For additional details on available services, visit  or call the Car-Net Security & Service sales support center at 1-877-820-2990. Of course, there is always our community site as well, . acoustic warning will sound in any of the following situations. For all requests, please include the following: To submit Online: Email us by Clicking here, To Submit by Mail: Volkswagen of America, Inc. Attn: Campaign Reimbursement 3800 Hamlin Rd, Auburn Hills, MI 48326. The correct tire inflation pressure for the factory-installed tires is listed on a label. It may also be shown on your vehicle insurance certificate. What is included in my vehicle’s Roadside Assistance coverage? Am I able to buy a European map for my North American car? We are more than happy to review your specific situation and recommend you contact our Volkswagen Customer CARE Center at 1-800-822-8987, 8:00 a.m. to 9:00 p.m. EST. Or, might you consider our other eco-conscious vehicle. The answer depends on what you’re driving. Once your Car-Net Security & Service subscription has been activated, you are emailed an account number and PIN.


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